How to add Bulk SMS units to the accounts of your Bulk SMS portal users after approving cash or credit orders!

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As long as your Bulk SMS portal is alive, it will always be open to access by members of your site who can either visit the portal or log into to explore certain features and also organize their accounts to their tastes. As the administrator of a Bulk SMS portal, you must be competent enough to take up certain responsibilities even on behalf of your customers so that your business can be moving smoothly. This is inevitable as long as the vision you have for your Bulk SMS portal remains a long-run and an unforeseeable success. One of such responsibilities that you need to know how to take is that of crediting their accounts with the exact number of bulk SMS units that they have ordered for whether on cash or on credit basis.

If you do not know how to top up the purchased Bulk SMS credits into the accounts of your members, you are bound to be having serious problems with them every time. Even if you can do so but fail to credit them promptly, it still remains that same ball game. My purpose and motive in this post is to enlighten all Bulk SMS portal administrators who are currently using the SMS Portal Creator (SPC) component irrespective of the version on how to easily credit their members' accounts with the specified amount of Bulk SMS credits whenever they place purchase orders for them. The necessary steps to follow in doing this are as follows:

[Post Image Courtesy of Kanate at FreeDigitalPhotos.net]

** First of all, you need to acknowledge and confirm that an order has been actually placed by a user of your portal. Users always send notifications either to your email address, phone number or any other contact info that you have provided for them on your portal. If the person has paid, please do well to confirm the payments also. Some may not pay and may plead your leniency to grant them a credit facility in that respect. It is now up to you to choose whether to agree or disagree with the credit terms and conditions. Always grant credit facilities to your trusted customers so as to keep them coming back and over again. I will advise you also that it may not be too wise to sell SMS units on credit to a new user or member who you have not yet worked with before. It is just a very prudent way of protecting your interests as well as that of your Bulk SMS business. Even if the members have paid or not and you decide to consider them, simply take a brief look at their payment details and find out the exact quantity of bulk SMS units that they have actually ordered for. Once you have ascertained this, you are ready to proceed to the next step.

** Now, you have to login to the front-end of your Joomla Bulk SMS portal using your unique Super Administrator username and password. Once you are there, simply scroll down to the 'Administration' section which is placed directly below the SMS menu. On getting there, locate the 'Credit Members' button and click on it. This will take you to another page on your portal.

** On this new page, you will first see an option for you to approve or cancel pending transactions which represents orders from your members which you have not yet attended to. If the order is in the appropriate way that you want it to be, approve it and complete the transaction and an instant notification will be sent to the user. However, this is for your site members who wish to pay you through online means.

** On the second option on the page which is meant for embers who paid you either physically, through the bank or who ordered SMS units on credit, you will see the 'Credit members manually' button. Click on it and it will take you to a new page where you will specify the particular user in question, type in the quantity of Bulk SMS units which he or she has ordered, provide the amount owing if a member has ordered some units on credit and send a notification to the member telling him or her that he or she is expected to pay up her debts on a specified date. After that, submit the form and you will get an instant feedback from your portal telling you that the member in question has been successfully credited with the quantity of SMS units that was specified. Take note that this transfer of units may not reflect immediately on your main account. It will only get noticed when the member has used up all or part of the Bulk SMS units.

If there are many members that you will credit with SMS units, please repeat the steps above for each and every one of them as long as you have sufficient and enough balance on your main account. That is all for now!

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